Casino / Mobile
This policy explains exactly what information 63 slot collects when you register, fund your account through Maya, GrabPay or InstaPay, and browse the lobby — and how we handle it. We keep it plain so you know where your data goes and how to act on it.
When you open an account with us, we collect the details you provide during registration — your name, contact number and email address. When you add funds through Maya, GrabPay or InstaPay, we record the transaction reference, amount and timestamp so your wallet balance stays accurate and disputes can be traced. We do not store your full card number or e-wallet PIN; those credentials stay inside the payment provider's own system. We also collect device and browser signals — your IP address, the type of device you are using, and pages you visit within the site — so we can present the lobby correctly on your screen and identify unusual login attempts. This data is held only for as long as it is needed for account management or as required under applicable law. Availability of this service depends on local law and is limited to eligible regions where access is permitted. If you close your account, we retain only the records that applicable regulations require us to keep, and nothing more. For any question about what we hold on your account, the support team is the right first stop.
Every Maya top-up generates a transaction reference that appears in your account history. We hold that reference and the corresponding amount for account-reconciliation purposes.
GrabPay deposits are logged at the moment the transfer clears. The reference number visible in your GrabPay app matches the record on your 63 slot account page.
InstaPay transfers are recorded by reference code and timestamp. If a deposit does not reflect within the expected window, that reference code is what support will ask for first.
We record IP address, device type and session timestamps to secure your login and ensure the lobby loads correctly. This data is not sold or shared with advertisers.
Not every interaction on or around this site falls under the same data-handling rules. The table below shows what this policy directly covers and what falls outside it, so you know who to contact for each concern.
Data collected when you log in — email, device fingerprint and session token — is fully within this policy. We control how it is stored, how long it is kept, and who inside the team can access it.
Transaction references from Maya, GrabPay and InstaPay are within this policy as they relate to your account balance. The payment providers themselves govern how they handle data on their own platforms.
Pages you browse within the site — including slot rooms, live tables and the sportsbook — generate session logs that this policy covers. Game results stored by providers on their own servers are outside our direct control.
Links to external sites, including the Maya or GrabPay apps, take you outside this policy the moment you leave our domain. We do not govern what those platforms collect after your session leaves our pages.
You have practical options when it comes to the data we hold. If you want to see the details attached to your account — name, contact number, transaction history — you can request a data summary through the support channel. If any detail is incorrect, such as a misspelled name or outdated contact number, you can ask us to correct it and we will update the record after verifying your identity. Where data is no longer needed for account or legal purposes, you can ask that it be removed. We will confirm what can be deleted and what must be retained under applicable rules. Every request is handled through the same contact route; none of these actions require a third-party form or external service.
Ask for a summary of the data we hold on your account. We will send it to your registered email address after confirming your identity.
If your name, phone number or email is recorded incorrectly, contact support with the right detail and a valid identity confirmation. We update the record once verified.
If you are unsure what information we have collected or how a specific record was created — for example, an unfamiliar login entry — reach out directly and we will explain it.
You can ask us to remove data that is no longer needed. We will confirm which records we can delete and which must be retained under law, then act on the rest.
For any privacy question — a data request, a correction or a concern about how your information was used — these are the contact routes available to you. Use the channel that suits how quickly you need a response.
Open the chat window from any page inside your account. State your privacy concern in the first message so the agent can route it to the right team without back-and-forth.
Send your request to the support email address listed in your account dashboard after login. Include your registered email and a brief description of the data question.
The account help section in your dashboard lists the current contact options and the steps to submit a formal data request. Check there first to confirm the correct address.
We apply consistent handling practices across every part of the account flow — from the moment you register to the point where a transaction reference lands in your history. These four practices are what you should expect us to follow, and what you can hold us to if something does not match.
We use session cookies to keep you logged in and to remember lobby filters you have set. No tracking cookie is shared with an advertiser. You can clear cookies from your browser settings at any time without losing your account.
Login sessions are protected with standard encryption. Unusual login attempts from an unrecognised device trigger a verification step. If you notice a session you do not recognise, contact support immediately through the chat window.
We keep account and transaction data for as long as your account is active and for the period required by applicable regulations after closure. Data that no longer serves a legal or operational purpose is removed on a regular basis.
When this policy changes, we post the updated version at this page address and note the date of the revision at the top. Continued use of the account after a change is posted means you have seen the update.
Real questions from account holders about how 63 slot collects and handles data, your rights under this policy, and how to get in touch.
We collect the name, email address and contact number you enter during sign-up. Once you fund your account through Maya, GrabPay or InstaPay, transaction references and timestamps are also added to your account record.
No. We record the transaction reference and the amount transferred, not your wallet PIN or full account details. Your credentials stay within the Maya or GrabPay platform and never pass through our servers in readable form.
Contact support through live chat or the email address shown in your account dashboard after login. State that you are requesting a data summary. We will verify your identity and send the record to your registered email.
Yes. For corrections, contact support with the accurate detail and identity confirmation. For removal requests, we will confirm which records can be deleted and which must be kept under applicable law, then act on the rest.
We retain only the records that applicable regulations require us to keep after account closure. Transaction history tied to regulatory reporting periods stays on file; personal details no longer needed for legal purposes are removed.
Yes, the same policy applies whether you access the site on a mobile browser or desktop. Session cookies, login records and transaction references are handled identically across devices.